Thank you for your continued patronage of Matsuyama Yushi and our products.
Please be advised that we will be closed during the period listed below. Due to this closure, we will be unable to process changes to shipping schedules or respond to inquiries. We apologize for any inconvenience this may cause and appreciate your understanding.
■ Closure Period
September 19 (Sat) – September 23 (Holiday), 2026
■ Shipping Schedule
Products ordered between September 18 (Fri) and September 23 (Holiday) will be shipped sequentially between September 24 (Thu) and September 28 (Mon).
■ Contact Us
Our customer support office will be closed from Saturday, September 19, through Wednesday, September 23 (a public holiday). We will respond to inquiries received via email or our website in the order they were received, starting Thursday, September 24. Please note that due to a high volume of inquiries, it is currently taking several days to provide an email response. We appreciate your understanding.
For urgent inquiries, please contact us by phone (Toll-free: 0120-800-642; Hours: Weekdays 9:30–16:30; Closed on weekends and public holidays, as well as during summer and winter breaks).