■Summer Holiday Period
August 9, 2025 (Sat.) - August 17, 2025 (Sun.)
■Shipping Schedule
Orders placed between August 8 (Fri.) and August 19 (Tue.) will take up to 10 days to ship. Please note that the time frame and maximum number of days may be extended depending on the status of your order.
■Contact Us
During the summer holiday period, we will not be answering the phone. Inquiries received by e-mail or through the website will be handled sequentially from August 19 (Mon.) onward.
■Factory Shop Summer Holidays
Fuji-Kawaguchiko Factory Shop August 10, 2025 (Sun.) - August 17, 2025 (Sun.)
*We are open on Saturday, August 9. Regular hours will be Monday through Saturday, 10:00 a.m. to 5:00 p.m. (until 4:00 p.m. only in winter, closed on national holidays).
Yamakami Fruit and Herb Garden Factory Shop Saturday, August 9, 2025 - Wednesday, August 20, 2025
*In addition, regular hours are 10:00 a.m. to 4:00 p.m. every Thursday and Friday. Only the third Friday of each month is open until 7:00 p.m.